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Open your privacy policy for India

We set out this privacy policy so you can see what we collect when you open an account, how we use it to check access, and when we…

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sattano Open your privacy policy for India
CONTACT ROUTES HERE

Browse ways to reach our policy team

If you want to ask about this privacy policy, correct a detail, or ask for deletion where local law permits, use the contact paths below.

Email request Send your privacy request with the email linked to your account, plus the change you want. We use that trail to verify identity before sharing any data or making edits.
In-account form Use the form inside your account when you want a correction, export, or deletion request. It keeps the request tied to your profile and helps us track the status.
Postal contact If you prefer post, send the request with enough identity details for us to match it. We may ask for extra proof if the request affects sensitive account records.
SAFETY AND CONTROL

Switch between security and retention checks

We protect account data with access controls, logging, and limited staff permission. Cookies help keep you signed in, remember language choices, and spot broken pages; you can clear them in your browser…

Data we collect

We store the details you enter, contact records, device signals, cookie data, and support messages. When a payment or withdrawal needs matching, we keep only the reference fields needed to reconcile the record.

Cookie use

Cookies help keep your session active, remember language settings, and detect broken pages or repeated errors. Clearing them in your browser can reset those settings, though the page will still work once you sign in again.

Account security

We limit access to account files, log sensitive actions, and use verification steps before a change is approved. That helps us catch mistakes, block account misuse, and avoid sending personal details to the wrong person.

Retention

We keep records only for the time needed to serve the stated purpose or meet a legal duty. After that, we delete or anonymise them so they no longer identify you in our system.

Change requests

You can ask for correction, copy, or deletion through the contact paths on this page. Where local law permits, we will act after verification and tell you what we can update or keep.

Contact checks

If a request touches sensitive records, we may ask for extra proof before changing anything. That extra step protects your account and helps us avoid releasing private details to anyone else.

Open answers on your privacy rights

These answers cover what we collect, how we use it, and how you can ask for changes. If a local rule gives you a stronger right than we describe here, that rule applies in your region. We may need to verify identity before we share personal data or make a change, because we should not disclose account details to the wrong person.

We keep the details you enter, contact records, device signals, cookie data, support messages, and transaction references needed to match deposits or withdrawals. We do not ask for more than the task needs.

Cookies help keep your session stable, remember language choices, and spot errors while you move between pages. If you clear them, some saved settings may disappear and you may need to sign in again.

You can ask for a copy through the contact paths on this page. We will verify the request first, then share what local law allows us to provide and what we must keep for legal duty.

Yes. Send the correction request from the email or form tied to your account, and we will update records after checks. If the change affects identity or wallet records, we may ask for extra proof.

We keep it only for the purpose it was collected, plus any legal retention period. After that, we delete or anonymise it so it no longer identifies you.

Use the email, form, or postal route listed here. Tell us what you want changed, and we will route the request to the right team and reply after verification.

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